Swiggy enters ‘gig worker’ services market with Pyng app

Food delivery service provider Swiggy is diversifying its offering with a platform that lets people find professional freelancers. Through the new Pyng app, users can find verified professional freelancers across several specializations.

Pyng uses AI to make access to verified professional more efficient and dependable.

“As our lives become increasingly fast-paced, the demand for professional assistance — from tax planners and counsellors to yoga trainers — is growing across both personal and professional spheres,” Nandan Reddy, co-founder and head of innovation at Swiggy, said in a statement. “With Pyng, we’re offering a reliable, spam-free platform where users can connect with trusted experts.”

The service was originally launched as seller app earlier this year, and it now seeks to provide AI-assisted search to user to find professional experts to handle specific tasks.